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How nyra Handles Your Personal Information

At nyra, your personal data belongs to you, and this policy spells out exactly what we collect, why we collect it, and how you can control it.

Account data protectionPayment info handled securelyYour rights, clearly statedState-law compliant access
nyra How nyra Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We've built our data practices around four areas: secure storage, payment data handling, cookie transparency, and your right to access or delete your record. Each one is described below so you know exactly what we do and where your information goes.

Account Security

Your account is protected by encrypted login sessions and, where available, two-step verification. We monitor login activity and flag unusual access attempts to your registered email address.

Payment Data Handling

PayPal, Venmo, and Play+ transactions are processed through their own secure rails. We record transaction IDs and amounts for your account history but do not store wallet passwords or full card numbers.

Cookie Transparency

We use session cookies to keep you logged in, analytics cookies to understand page performance, and preference cookies to remember your settings. No third-party ad-targeting cookies are placed without your consent.

Data Retention and Deletion

Active account data is retained while your account remains open. If you close your account, we hold records only as long as required under applicable state law, then delete or anonymize them.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to update information on your account, our support team can walk you through each step. Requests tied to account identity or payment method records may require additional verification before we can act on them.

Team online

Live Chat

Start a chat session directly from your account dashboard. A privacy-related request can be submitted in writing through the chat window for a documented response.

Email Support

Send your data request or privacy question to our support address found in your account settings. Include your registered email so we can locate your record quickly.

Account Settings

Several privacy controls — including communication preferences and cookie consent — are manageable directly inside your account profile without contacting support.

Privacy Policy Questions Answered

Below are the questions we hear most often about how your data is handled. If something isn't covered here, reach out through live chat or email — our team can pull the specific details tied to your account.

We collect your name, email, mailing address, date of birth, and government ID details to verify your identity. Device and session data is also logged for security purposes.

No. PayPal and Venmo handle their own credential security. We record transaction IDs and amounts for your account history, but your wallet login details never touch our servers.

Submit a data access request via live chat or email support. Include your registered email address so we can verify your identity before pulling and sharing your record.

You can request deletion by contacting support. We will remove or anonymize your data after closing your account, subject to any retention periods required by state law.

We use cookies for session management, preference storage, and analytics. You can adjust or block non-essential cookies through your browser settings at any time without losing account access.

Play+ transaction amounts and IDs are stored in your account history for record-keeping. Full card numbers are not stored on our servers; Play+ card security is managed by the card issuer.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.